Getting here

There are a number of ways to travel to Practice Plus Group Hospital, Shepton Mallet, including public transport.

You can take the number 776 bus, which stops near the hospital on St Peter’s Road.

Castle Cary train station is a 20 minute taxi ride away, or there is plenty of free on-site parking at the hospital.

Please call us on 01749 333 600 if you need help with transport to the hospital.

When you arrive please register at reception so we know you are here. A member of staff will collect or call you for your appointment.

Free parking

Parking on-site is free and available to all patients and visitors.

Free Wi-Fi, TV and phone calls

We have free Wi-Fi access and patients can make free telephone calls from their bedside. Each bed also has its own television, which is free of charge too, so you won’t miss your favourite programmes!


All areas of our hospital are accessible to wheelchair users. Portable hearing loops are available at the main reception desk and can be carried around the hospital as required.

Our patient information is available in a range of languages, large print and Braille on request from the main reception desk. We also have an interpretation service available to support you if English is not your preferred language.

On-site café

There is an on-site café for visitors and our chef prepares fresh meals daily using local produce for our patients. Our menu changes regularly and offers a good variety of food and beverages at a reasonable price. It has even been awarded a Soil Association Food for Life Gold Catering Mark.


Visitors are welcome to the ward between the hours of 10:00am and 8:00pm, with respect for protected meal times – lunch is at 12.30pm and supper is at 6.00pm

Your room

If you’re staying with us, you’ll either be in a single en-suite room or a same-sex, shared, en-suite room. This is part of our commitment to patient dignity, and helps ensure a more comfortable and relaxed stay.

Find out how to get prepared for your surgery