Catherine qualified with a BSc (Hons) in Adult Nursing from the University of the West of England in 1997. Before joining Practice Plus Group Hospital, Shepton Mallet, Catherine was a Ward manager on an elective care ward at Yeovil District Hospital for 10 years. Since then she has managed the Patient Experience Team, Outpatients, Clinical Governance and now the Operational team and Stores.
Catherine is passionate about process development and delivering high quality, safe and effective patient care, she has been highly involved in the CQC preparation and the development of clinical outcome reporting within the hospital.
In 2022 she became the Hospital Director of Practice Plus Group Hospital, Shepton Mallet.
Charmaine has a HND in leadership and management, and is an experienced operational leader who is passionate about providing an outstanding service of excellence for patients.
Charmaine has worked for Practice Plus Group for over 14 years in various roles within the company including patient services manager, referral manager and operations lead.
In 2020 Charmaine became the operations manager at Practice Plus Group Hospital, Shepton Mallet. She is responsible for administration, capacity planning, facilities, soft services, clinical supplies and private healthcare at Practice Plus Group Hospital, Shepton Mallet.